We regularly hold surveys about changes or proposals to enable us to gather feedback to inform our decisions. Our current open surveys are listed below with the newest surveys at the top of the list (so please scroll down so you don’t miss our older surveys that are still active).

Results and decisions made as a result of previous surveys can be found in our ‘You Said, We Did‘ page.


Challenging Behaviour Service

Challenging behaviour in children can be very distressing, leading to family stress and anxiety and in some cases family breakdown.  Findings show that around thirty percent of children with challenging behaviour are diagnosed with Autism or Attention Deficit Hyperactivity Disorder (ADHD).  Support for these children and families is offered once these children are diagnosed but this means for those seventy percent of children with no diagnosis there is no support for available for them and their families.

Therefore the NHS in Lancashire is working to provide a new Challenging Behaviour Service that will help children, their families and/or carers.  The new service will be available from April 2018.

In order for us to have the best service possible, we are currently looking for feedback across Lancashire with regards to families and carers and their experiences from the onset of their child experiencing challenging behaviour.

Please click here to take part in the survey.


Lancashire Policy Harmonisation

NHS Blackpool Clinical Commissioning Group (CCG) is working in partnership with the other seven CCGs in Lancashire to review clinical policies across the region.

This CCG, together with all the CCGs in Lancashire, needs to make sure patients continue to access essential clinical services.  To achieve this, the CCG originally adopted policies formerly approved by our predecessor Primary Care Trust.  Most of these policies are similar across Lancashire but not the same in all cases.

The working group has now reviewed a number of procedures, which identifies the circumstances when these services will or will not be provided to patients.  The latest draft policies open for patient and public scrutiny and feedback can be found here.


Clinical Commissioning Policies

Occasionally we update our clinical policies to bring them in line with the latest guidance. We always welcome comments on draft policies and we list them for review here.

If you would like to leave feedback about the policies under review you will either find a link to a survey on the page or can use the contact us page.


Equality and Inclusion Strategy

Black­pool Clin­i­cal Com­mis­sion­ing Group (CCG) is com­mit­ted to ensur­ing Equal­ity and Diver­sity is a pri­or­ity when plan­ning and com­mis­sion­ing health­care ser­vices in our region.

The CCG rou­tinely col­lects equal­ity data and uses this infor­ma­tion to ensure that its ser­vices and employ­ment oppor­tu­ni­ties are fair and acces­si­ble to all.  Under the Equal­ity Act 2010 and the Pub­lic Sec­tor Gen­eral Equal­ity Duty, organ­i­sa­tions must pub­lish suf­fi­cient infor­ma­tion to demon­strate that, in the exer­cise of its func­tions, it has a due regard to:

  • elim­i­nate dis­crim­i­na­tion, harass­ment and victimisation;
  • advance equal­ity of oppor­tu­nity between peo­ple who share a pro­tected char­ac­ter­is­tic and those who do not; and to
  • fos­ter good rela­tions between peo­ple who share a rel­e­vant pro­tected char­ac­ter­is­tic and those who do not.

Black­pool CCG is work­ing hard to ensure not only that its ser­vices are appro­pri­ate and acces­si­ble for all mem­bers of our com­mu­nity, but that no one is dis­ad­van­taged or dis­crim­i­nated against by the ser­vices we put in place.

We are committed to promoting equality and diversity and ensuring inclusion of local people in decision making both as a commissioner and as an employer.

We are currently in the process of refreshing our Equality and Inclusion Strategy and would like your feedback on our proposed new strategy.

Please click here to view the draft strategy.

If you would like to leave any comments please feel free to do so via our contact us page.

Comments can also be posted to us in a letter addressed to:

Communications Team,
NHS Blackpool CCG,
Blackpool Stadium,
Seasiders Way,
Blackpool,
FY1 6JX.


Accessible Information

All organisations that provide NHS or adult social care must follow the accessible information standard by law.

The aim of the Accessible Information Standard is to make sure that people who have a disability, impairment or sensory loss receive information that they can access and understand, and any communication support that they need.

The Accessible Information Standard informs organisations how they should make sure that patients service users, their carers and parents, can access and understand the information they receive. This includes making sure that people get information in different formats if they need it, for example in large print, braille, easy read or via email.

For more information about the standard please go to: https://www.england.nhs.uk/ourwork/patients/accessibleinfo-2/

We would like to know if services in Blackpool are meeting the Accessible Information Standard. Please take this short survey if you are visually impaired.

Alternatively, if you would like to obtain a physical copy of the survey to fill-out and return please click here to download this. All completed surveys should be returned to the following address:

Communications Team,
NHS Blackpool CCG,
Blackpool Stadium,
Seasiders Way,
Blackpool,
FY1 6JX.


patient choice

If you were recently referred to hospital for treatment, were you offered a choice of where to go?

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