We always welcome comments and feedback and will always take the views of the public in to consideration.

When a survey or piece of engagement is completed we will list the results of those surveys and, when possible, the outcomes that have come about as a result below.

Thank you to everyone who took part in our surveys.


Central Blackpool Health and Wellbeing Inquiry

In early 2017 twenty three residents from Central Blackpool were invited to take part in nine sessions of deliberation to try and produce a set of recommendations that attempted to answer the question:

‘For people living in central Blackpool what are the main things that affect people’s health and well-being and what can be done about them?’

Members of the diverse Citizens Inquiry shared their experiences and opinions in a highly participatory process.

After the nine Inquiry sessions, the group hosted a launch event at which the group’s recommendations were shared and discussed with invited local stakeholders.

One of the recommendations of the group was to look in to the needs of people with learning disabilities when making appointments for treatment. They said that some people struggle to read or understand the letters – As a result we have emphasised the Accessible Information Standard to all health care professionals so that patients recieve information in a format that is suitable for them. If that means a phone call instead of a letter then this is being done.

There are several other recommendations which we are in the process of making changes around.

The inquiry has been very successful with recommendations from the group also being put in place by our partner organisation including Blackpool Council.

Other inquiries are planned for the future.


Pulmonary Rehabilitation

In June 2016 we held a series of focus groups and surveys open to residents who had attended a pulmonary rehabilitation course.

The aim was to gather information about the current service as part of re-procurement (purchasing) of the service. We wanted to know what was good and what was missing so that we could make sure that any new provider wishing to run the pulmonary rehabilitation classes would set up a service that would meet the needs of the patients.

Thanks to those who took part we are very close to appointing a new provider of the service and new patients will be contacted to start the new courses, which will use a range of new technologies, very soon.

Thank you to everyone who took part.


Erectile Dysfunction

In January 2017 the CCG sought to clarify its policy for people with erectile dysfunction.

There has previously not been a specific policy on commissioning of services for people with erectile dysfunction; however, this new policy has been created so that NHS Blackpool CCG is consistent with other CCGs in Lancashire and is reflective of national guidance.

The summary of survey results can be found here.

Feedback from the survey have been passed on to clinical leads and is currently being considered.


Self-Care Strategy

We’re working with our partners across the Fylde Coast to develop a ‘Self-Care Strategy’ and want to hear from local people on how we can support you to stay fit and well for longer.

A total of 449 people were engaged with between November 2016 and February 2017. Of these, 188 were as a result of face-to-face methods. More than 300 people completed our self-care survey either online or in person at local primary care centres.

The summary of survey results can be found here.

The full engagement report which has now been considered by the Self-Care Strategy Steering Group can be found here.


Minor Ailment Scheme

In September 2016 a suggestion was made to remove or reduce treatments available on the Minor Ailments Scheme in an effort to make savings and to encourage people to purchase treatments over the counter rather than via a prescription.

Engagement activity was carried out throughout October and November.

There were 64 responses along with the feedback given at focus groups. The summary of results can be found here.

The survey results showed a number of consistent opinions to the scheme which were highlighted in the final report.

The recommendations were upheld by Clinical Leads at their meeting on Tuesday 10 January 2017 in that it was decided the scheme should be reduced by removing treatments for self-limiting minor ailments rather than the option of discontinuing the scheme altogether.


Prescribing for Clincal Need

Between 3 August 2016 and 9 September 2016 the CCG conducted engagement activity to gather opinion towards the proposal to stop prescribing medicines for short-term, minor conditions/ailments or where there is insufficient evidence of clinical benefit or cost effectiveness.

There were 203 surveys completed either through the online survey or in person at the five drop in sessions that were held throughout August.

There was overwhelming support for the proposals, with an average of 80.41% of the survey respondents in support of the proposals.

The summary of results can be found here.

The full report on the engagement along with recommendations can be found here.

GPs have since been advised to only prescribe medicines such as paracetemol when there is a real clinical need.