You said, we did
We always welcome comments and feedback and will always take the views of the public in to consideration.
The below image shows you how the information we gather through various channels is fed in to different teams and committees to inform decisions. You can find out more about our committees here.
Listed below is a summary of some of the things you have told us. Click on the arrows to read how these are influencing our work.
These inquiries involve recruiting a number of local residents from within our neighbourhoods and who are truly representative of the population that lives there. The resident group then undertake a citizen's inquiry process to investigate and analyse issues within the local area, ultimately seeking to answer the following questions: 'For people living within this neighborhood, what are the key factors which impact upon their health and wellbeing?'
You can find out more information about these inquiries on our website here.
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Following this feedback, members of the CCG's primary care commissioning team, who arrange and monitor GP services, attended a meeting of the residents group to gather their input and help write a section of our contract with GP practices to ensure that this recommendation was met.
Working with our partners across the Fylde coast, in September 2017 we launched a new, unique Directory of Services accessible to patients and the public. The FYi Directory - www.fyidirectory.co.uk - pulls together information on local statutory health and social care services as well as third, voluntary and community groups or services.
For anybody without computer or internet access, a free telephone helpline was also set-up.
The full engagement report which has now been considered by the Self-Care Strategy Steering Group can be found here.
We have also reduced the amount of items available via the minor ailments scheme. Some told us that they value the scheme providing access to certain treatments, such as head lice remedies for children so the scheme has been reduced to only provide those items people told us they valued.
A summary of results from a survey about the Minor Ailments Scheme can be found here. The survey results showed a number of consistent opinions to the scheme which were highlighted in the final report.
The summary of results to a survey on prescribing for clinical need can be found here. The full report on the engagement along with recommendations can be found here.
As a result, working with the NHS Health Checks Steering Group which is made up of representatives from Public Health at Blackpool Council and the CCG, we have developed a local awareness campaign aimed at patients who may not realise the letters they receive from GPs are an invite to attend the health check.
The aim was to increase the uptake of Health Checks which are essential checks that can tell you whether you're at higher risk of getting certain health problems, such as:
- heart disease
- kidney disease
A report of the findings from our engagement on NHS Health Checks can be found here: NHS Health checks survey report
When agreeing to the closure proposal, the CCG requested that the Grange Park Health Centre, who run the surgery and where patients who previously use the Staining branch would need to attend for future appointments, extend their opening hours to make appointments available up to 6.30pm as a a condition of the closure.
However we have now contacted supermarkets around the town and many of them now have community notice boards which they will allow us to use. When it is appropriate you will see NHS posters displayed.