We regularly undertake surveys about possible changes or proposals to services in order to gather feedback to inform our decisions. Our current open surveys are listed below with the newest surveys at the top of the list (so please scroll down so you don’t miss our older surveys that are still active).

Results and decisions made as a result of previous surveys can be found in our ‘You Said, We Did‘ section of this website.


Lancashire and South Cumbria Better Births

NHS, local councils and partner organisations are working together across Lancashire and South Cumbria to make sure all women, their babies and their families experience safe, kind, compassionate and personalised care, and to make sure they can access support that is centred on their needs and circumstances.

The partners involved with Better Births Lancashire and South Cumbria want to develop innovative new services to make sure you are well supported and informed at every stage of your pregnancy, enabling you to make decisions about your care which are best suited to you and your family.

Part of our engagement with women and families is through the local Maternity Voices Partnerships. A Maternity Voices Partnership (MVP) is a team of women and their families, commissioners and providers (midwives and doctors) working together to review and contribute to the development of local maternity care.

Click here to visit the Better Births website

The purpose of local MVP’s are to ensure that:

  • Every woman on the maternity pathway has a chance to have her voice heard about the service she is receiving through an MVP
  • Every MVP is adequately resourced to engage in true co-production of maternity services
  • Local MVP chairs and service user members feel networked and supported in their role
  • MVPs are involved in work in their local communities but also represented at Local Maternity System (LMS) level

Fylde Coast MVP

Co-Chairs – Loreto Rubianes & Rebecca Rowley

fyldecoastmvp@gmail.com

https://www.facebook.com/FyldeCoastMVP

Upcoming Meetings:

Thursday 19th July – MVP Fylde Coast – 10-12pm – Whitegate Health Centre, Whitegate Drive, Blackpool, FY39ES

More information about Better Births can be found on the Healthier Lancashire and South Cumbria website.


NHS seeks views of NHS hearing aid users 

The views of NHS Hearing Aid users are being sought by CCGs across Lancashire and South Cumbria.

The views and experiences of NHS hearing aid users with age related hearing loss, over 50 years of age, are being sought to help understand what NHS hearing aid services are like locally and to help improve them.

Dr Adam Black, GP lead for audiology services, and a Blackburn with Darwen GP said:

“We are asking people living anywhere in Lancashire or South Cumbria, who are over the age of 50 who use NHS hearing aids to tell us what they think of the service and their experience of living with an NHS hearing aid.  The survey,  which has been produced in partnership with patients, doesn’t take much time to complete, is confidential, and will help us understand what people who use NHS hearing aid services think about those services.  Our vision for people with age related hearing problems is for them to receive, high quality, efficient services delivered closer to home, with short waiting times which are highly responsive to their needs”.

“We are looking to ensure that patients over 50 with age related hearing loss have a comprehensive patient-centred integrated adult hearing service which will include the provision of hearing aids for age-related hearing loss in line with national guidance and local requirements.

“We think that there is significant variation in the service arrangements, quality and the outcomes for the over 50s who use NHS hearing aid services across Lancashire and South Cumbria.   So that’s why we are asking NHS hearing aid users over the age of 50 with age related hearing loss for their views about NHS hearing aid services”.

People over 50 with age related hearing loss, can currently chose to obtain an NHS hearing aid, following a referral from their GP from their local NHS Trust or from high street retail providers . Services include:

  • Audiology (hearing tests and assessments)
  • Provision and fitting of hearing aids,
  • Patient education, including self-care advice and information,
  • Follow up appointments and after care,

People using NHS hearing aids, over the age of 50 or relatives or carers can complete the questionnaire online by clicking here or can contact 01282 644 627 to obtain help to complete the survey.


Lancashire Policy Harmonisation

NHS Blackpool Clinical Commissioning Group (CCG) is working in partnership with the other seven CCGs in Lancashire to review clinical policies across the region.

This CCG, together with all the CCGs in Lancashire, needs to make sure patients continue to access essential clinical services.  To achieve this, the CCG originally adopted policies formerly approved by our predecessor Primary Care Trust.  Most of these policies are similar across Lancashire but not the same in all cases.

The working group has now reviewed a number of procedures, which identifies the circumstances when these services will or will not be provided to patients.  The latest draft policies open for patient and public scrutiny and feedback can be found here.


Accessible Information

All organisations that provide NHS or adult social care must follow the accessible information standard by law.

The aim of the Accessible Information Standard is to make sure that people who have a disability, impairment or sensory loss receive information that they can access and understand, and any communication support that they need.

The Accessible Information Standard informs organisations how they should make sure that patients service users, their carers and parents, can access and understand the information they receive. This includes making sure that people get information in different formats if they need it, for example in large print, braille, easy read or via email.

For more information about the standard please go to: https://www.england.nhs.uk/ourwork/patients/accessibleinfo-2/

We would like to know if services in Blackpool are meeting the Accessible Information Standard. Please take this short survey if you are visually impaired.

Alternatively, if you would like to obtain a physical copy of the survey to fill-out and return please click here to download this. All completed surveys should be returned to the following address:

Communications Team,
NHS Blackpool CCG,
Blackpool Stadium,
Seasiders Way,
Blackpool,
FY1 6JX.


patient choice

If you were recently referred to hospital for treatment, were you offered a choice of where to go?

  • No (47%, 40 Votes)
  • Yes (37%, 32 Votes)
  • Can't remember (16%, 14 Votes)

Total Voters: 86

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