Lancashire Patient Record Exchange Service

Health and care professionals in Lancashire and South Cumbria now have instant access to potentially lifesaving information thanks to the launch of the new Lancashire Patient Record Exchange Service, which forms part of the region’s digital strategy for health and care.

Sharing patient records provides a significant opportunity to improve the experience for patients, who have given feedback to health and care services that having to repeat their information and medical history to different health professionals is frustrating, time consuming and can result in decisions that can affect a person’s care.

The Lancashire Patient Record Exchange Service (LPRES) links information from GPs, hospitals and community services together giving trained clinicians and health and care professionals immediate access to information such as previous test results, medication history and appointments for when the patient is sat in front of them.

The launch of LPRES was announced alongside the launch of the Our Digital Future strategy for Lancashire and South Cumbria which sets out how NHS and Council organisations will put patients, communities and the public at the heart of developing technology and digital solutions for health and care.

The Digital Strategy outlines a number of shared principles for developing digital solutions between the partners of Healthier Lancashire and South Cumbria, which includes hospital trusts, NHS organisations and Local Authorities. These principles include involving people in developing solutions, organisations working together to improve quality and safety and using data to prevent, predict and respond to ill-health.

Dr Amanda Thornton, Clinical Lead for Digital Health across Lancashire and South Cumbria, said: “As a psychologist, I know that people find having to repeat their stories frustrating and intrusive so having instant access to patient information can be powerful and potentially lifesaving in an emergency. A good example of the impact that sharing records can have is an unconscious patient in A&E; shared records save vital time, helps make better decisions about the care needed, and avoids unintentional errors occurring.”

“Many patients assume that sharing information for care already happens, but a lot of hard work has taken place across Lancashire and South Cumbria to make sure we are connecting up all services that provide care across our communities, with Mental Health Services and the Councils set to safely share critical information through LPRES by the end of July.

“We also need to assure people that the information is secured and can only be viewed by the health or care professional to help make better decisions regarding the patients immediate care needs. No identifiable information is passed on, or used for other purposes.

“Finally it also important to mention that sharing records is only a small part of how we need to use digital and technology to empower people, support health and care staff on the frontline and create a future which is about harnessing the creativity of our workforce and encouraging innovation.”

Dr Sakthi Karunanithi, Lancashire County Council Director for Public Health and Wellbeing, said: “We know digital will not work for everybody. Some people struggle with computers and not everybody has access to the internet. For those who would like to use digital but cannot, our aim will be to find ways to help them get online. As our digital offer grows, we hope people will find it easier and more convenient to use online services, but never forgetting that technology will never replace the care and compassion that comes from our dedicated workforce.”

Dr Amanda Doyle, GP and Chief Officer for Healthier Lancashire and South Cumbria, said: “Whilst we will continue to respond to the specific needs of communities, providers and commissioners alike, we will take a unified approach wherever it adds value, saves time and delivers better outcomes. Technology is developing rapidly and we need to embrace this across Lancashire and South Cumbria to help people to live longer, healthier lives.”

The Lancashire Patient Record Exchange Service is only used for direct patient care and consent from patients can be withdrawn either at your GP or when you visit hospital. There are also future plans to extend this service to support social care.

The Our Digital Future strategy is available on the Healthier Lancashire and South Cumbria website at


Notes to editors:

This press release is issued by Healthier Lancashire and South Cumbria, the shadow integrated care system for the region.

  • Healthier Lancashire and South Cumbria covers a region made up of five local areas (Central Lancashire, West Lancashire, Pennine Lancashire, Fylde Coast, and Morecambe Bay). These areas provide a way for organisations and groups involved in health and care to join up locally. Partners include:
    • CCGs: Greater Preston, Chorley and South Ribble, East Lancashire, West Lancashire, Blackpool, Fylde and Wyre, Morecambe Bay, Blackburn with Darwen
    • Five acute and community trusts: Lancashire Teaching Hospitals NHS Foundation Trust, University Hospitals of Morecambe Bay NHS Foundation Trust, East Lancashire Hospitals Trust, Blackpool Teaching Hospitals NHS Foundation Trust and Lancashire Care NHS Foundation Trust
    • Two upper tier councils (Lancashire and Cumbria) and two unitary councils (Blackpool and Blackburn with Darwen).
  • The ICS is clinically led by Dr. Amanda Doyle with support from senior clinicians and managers from every part of Lancashire and South Cumbria.
  • An easy to understand document is available at which outlines the challenges faced in health and care and how organisations are working together to tackle them.
  • LPRES was developed in collaboration with Tiani Spirit UK and AIMES. Currently we are working with Parsek to build a citizen facing portal (so people can view primary and secondary care records easily)

For further information about this press release please contact: 0113 825 3231 or 0773 038 1690 or email