Help shape NHS services with ‘Your Voice’

Blackpool residents are being invited to attend another drop in session to share their views on health services next week with the local NHS particularly wanting to hear about stroke services.

NHS Blackpool Clinical Commissioning Group (CCG), the organisation that ‘buys’ health services in the town is holding its next monthly drop in session in the foyer area of Central Library on Queen Street in the town centre on Tuesday 12 June between 10am and 12noon.

The idea behind the sessions, which are a regular fixture at libraries around the town every month, is to give members of the public the chance to feedback on their experiences of using the NHS. The information is then passed on to the CCG executives to help inform them when making decisions to improve services and to check quality.

Dr Neil Hartley-Smith, a Blackpool GP and Clinical Advisor at the CCG said: “We have lots of ways that we gather the views of the patients but they are often quite formal channels, the drop in sessions are very informal and anyone is welcome. They mean we get a wider spectrum of views and we welcome anyone to come and talk to us. Views on anything from GP appointments to stays in hospital are welcomed and are shared with the relevant teams to make sure we do better. Even positive stories help us.”

The group is especially looking to hear from people who have used stroke services or have family members who have been treated by or used services related to recovery from stroke.

You don’t need an appointment but if for any reason you are not able to go to the session they are held monthly on the second Tuesday of the month alternating between Central Library and Moor Park Library. Alternatively you can leave your feedback online here  or emailing ccgcomments@blackpool.nhs.uk or writing to NHS Blackpool Clinical Commissioning Group, Blackpool Stadium, Seasiders Way, Blackpool, FY1 6JX


Notes to editors:

  • NHS Blackpool Clinical Commissioning Group (CCG) is the organisation responsible for planning and buying health services across the town to meet needs of local people. This is known as ‘commissioning’.
  • Each year the CCG receives a set amount of money from the Government to plan and buy healthcare services for local people.
  • The CCG is a clinically led organisation with a Governing Body which oversees and ratifies all decisions. This includes membership from a number of local family doctors (GPs).
  • The CCG has 21 member GP practices and serves the approx. 172,000 registered population of these.
  • For more information about the CCG please visit: blackpoolccg.nhs.uk.

For further information about this press release please call the communications team at NHS Blackpool CCG on 01253 951349